Privacy policy

At Rovellay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and payment information

  • Information you provide when contacting customer support

We may also automatically collect certain information about how you interact with our website, such as device type, browser, IP address, and website activity.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm and communicate about your orders

  • Provide customer support

  • Process payments

  • Improve our products, services, and website

  • Send promotional messages or offers when permitted

  • Prevent fraud and protect our website

3. Payment Information

Payments are processed through secure third-party payment providers. Rovellay does not store your complete payment card details on our website.

4. Sharing Your Information

We may share necessary information with trusted third-party service providers, such as:

  • Payment processors

  • Courier and delivery companies

  • Website and technology service providers

  • Marketing or analytics services

We only share information when it is necessary to provide our services, process orders, improve our website, or comply with legal requirements.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant content or advertising.

You can control or disable cookies through your browser settings, although some website features may not work properly as a result.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the information provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. Rovellay is not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.